HELP & SUPPORT

Frequently asked
questions.

Find help with your account, wallet and everyday payments. Select a question to read the answer.

Create account ↗Log in to your account ↗
How can I purchase data from you?

STEP 1: Fund your wallet. STEP 2: Fill in the data order form. STEP 3: Wait for 1–2 minutes. The recipient will receive notification(s) of the data recharge. Codes for checking your data balance: MTN: *323# 9mobile (SME): *229*9# 9mobile (Gifting): *228# Airtel: *323# Glo: *127*0#

How can I fund my wallet?

You can fund your wallet using any of these three payment methods: 1. Automated bank transfer using the PalmPay account number on your dashboard. 2. Manual bank transfer using the admin account details. 3. Using your earned commissions to fund your wallet.

Can I share the data I buy from you with another line?

You can only share Glo data plans. MTN, 9mobile and Airtel data purchased from us cannot be shared.

How can I become your agent?

Our products are affordable and can be retailed to others for a profit. Make sure your wallet is funded, and you can purchase for anyone you wish.

Are your data plans legitimate?

Yes. We are third-party data vendors. We buy in bulk from network providers and resell.

Will the data get exhausted quickly or disappear?

Our data plans are sourced from the network providers. The consumption rate is therefore similar to data purchased directly from them.

How can I be sure Nazadata is trustworthy?

We have been in business for years and have built a reputation with our happy clients. We value customer feedback. Contact our team if you would like to learn more or see customer testimonials.

What other products and services do you offer?

We sell affordable internet data plans and VTU airtime for MTN, 9mobile, Glo and Airtel. We also offer bill payments and other digital services.

What if my order was cancelled but my wallet was not refunded?

Chat with the admin on WhatsApp at +2347035657543 or contact customer service by email at info@nazadata.com.ng. Include your order details.

What if my order has been approved but I have not received it?

We are sorry for the inconvenience. Please reach out to our customer care team on WhatsApp at +2347035657543 with your order details.

Can I contact you if I have any enquiries?

Yes. You can always reach our customer care team at +2347035657543.

Is this data plan compatible with all devices?

Yes, our data plans are compatible with all devices.

What are your working hours?

Monday–Friday: 7:30 am–8:00 pm. Saturday–Sunday: 10:00 am–8:00 pm.

How do I request account deletion?

Visit our Account Deletion page for instructions on contacting support to request deletion of your account and associated data.

Where can I read your privacy policy?

Read our Privacy Policy for information about how your personal data is handled.

Still need a hand?

Chat with our team on WhatsApp, call 07035657543 or email info@nazadata.com.ng. For a transaction issue, have your reference ready.

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